Privacy Policy
Effective Date: November 1, 2025
This Privacy Policy (“Policy”) describes how StandbyHub (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website www.standbyhub.com (“Website”). By accessing or using the Website, you agree to the terms of this Policy. If you do not agree, you must refrain from using the Website.
1. Information We Collect
a. Information Provided by the User
When you submit an inquiry, request a quotation, or communicate with us through forms or email, we may collect:
- Full name and company name
- Contact details (email address, phone number)
- Product details (images, SKUs, descriptions)
- Any message or information you voluntarily provide
b. Automatically Collected Information
When you visit the Website, certain information may be automatically collected, including:
- IP address, browser type, and operating system
- Date and time of access
- Pages visited and duration of visit
- Referring website URLs
This data is collected through cookies or similar tracking technologies to improve user experience and analyze performance.
2. Use of Information
The information collected may be used for the following purposes:
- To process and respond to product inquiries and quotation requests
- To communicate with you regarding requested items or services
- To improve Website functionality and user experience
- To protect against fraud, unauthorized access, or misuse of data
- To comply with applicable legal and regulatory obligations
We do not sell, rent, or trade personal data to third parties.
3. Email Communications
When you submit a request through the “Request Cart” or any contact form, your message and associated data will be directed to our internal sales team via inquire@standbyhub.com. By submitting your details, you consent to be contacted for the purpose of fulfilling your inquiry or quotation.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Upon request, your personal information may be deleted or anonymized in accordance with applicable data protection laws.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While reasonable efforts are made to ensure data security, no transmission of data over the Internet can be guaranteed as entirely secure.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Enhance Website functionality and personalization
- Analyze site traffic and usage patterns
You may disable cookies through your browser settings; however, certain Website features may not function properly without them.
7. Disclosure to Third Parties
We may disclose information to:
- Authorized personnel involved in processing inquiries or quotations
- Service providers who assist in website operations or communication systems
- Legal or regulatory authorities when required by applicable law
All third-party disclosures are limited to the extent necessary to perform their respective functions and are subject to confidentiality obligations.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to processing
- Request information on how your data is used
To exercise any of these rights, please contact us at inquire@standbyhub.com.
9. Policy Updates
We reserve the right to modify or amend this Privacy Policy at any time. Any changes will be effective upon posting to this page, and the “Effective Date” will be updated accordingly. Continued use of the Website after such updates constitutes acceptance of the revised Policy.
10. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or data processing practices, please contact:
Email: inquire@standbyhub.com
Website: www.standbyhub.com